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The Northern Lakes Cooperative would like to provide you information on delivering to a propane tank that is out of fuel. We would like to provide a safe environment for our customers & our employees. We understand there are times when an unfortunate outage occurs & would like to inform you of the possible dangers. It is a safety hazard to let a propane system run out of fuel. It has been proven that there is a significantly higher risk for fires, accidents & explosions when a system has run out of fuel and restarted by untrained personnel. This can cause an unsafe environment, especially if the outage occurs late at night. An outage can also affect the appliances in your home.
SHOULD YOU HAVE A RUN OUT SITUATION, TURN OFF THE SERVICE VALVE TO THE PROPANE STORAGE TANK AND CALL US IMMEDIATELY FOR DELIVERY.
The Northern Lakes Cooperative requires a member of the household be home when delivering to an empty propane tank. This will enable the driver to pressure test the system, as required by Wis Stat. 101.16(4)(b)(1), & relight the propane equipment if needed. To ensure the safety of our customers & their families, we will not deliver to an outage situation if no one is at home. We recommend that you watch the tank gauges and call for a delivery when the tank reads around 25% to allow adequate delivery time.
We thank you for your diligence in watching the level in the propane storage container & avoiding an outage from occurring.